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Marketing & communication - Formation
September 18th, 2023

Build Your Brand Awareness in 5 Steps

Tip #1 Understand Your Target Audience

To enhance your brand awareness, it’s crucial to deeply understand your target audience. Start by creating buyer profiles, also known as "buyer personas." These are essential tools for shaping your strategy. Since you likely have more than one type of customer, it’s important to craft multiple personas. By identifying the various profiles you aim to reach, you can tailor your content to each one. Who is your ideal customer? What are their characteristics? What kind of information are they looking for? The goal is to know your audience as thoroughly as possible to provide content that meets their needs. The more you understand your audience, the better you can adapt your messaging and capture their attention. By painting a detailed picture of your audience, you’ll be equipped with the right arguments to persuade them. Meeting their expectations will make your brand memorable, increasing the likelihood they’ll share their experience with others.

Tip #2 Optimize Your Website

Improving your website can significantly boost your brand awareness. After all, your website is the digital storefront of your business, reflecting its quality and values. The more user-friendly and functional your site is, the more likely you are to attract satisfied visitors, which in turn helps build brand awareness. When a user lands on your site, they only need a few seconds to decide whether they want to stay. Therefore, it’s essential that your website meets their expectations and is visually appealing. You should provide relevant content and focus on a clean, engaging design. Make navigation easy for your visitors, whether they’re on a desktop or a mobile device. Your website must be responsive, meaning it should adapt to mobile formats. Today, most users browse the internet on their smartphones rather than on a computer or tablet. In 2019, mobile internet traffic accounted for 54%, and forecasts for 2021 predicted 61%. As a result, search engines prioritize mobile-friendly sites to offer users the best possible experience. Ensure that every page is optimized, with texts, images, buttons, and links visible on smaller screens. Use tools like Xrespond, Responsivedesignchecker, or Google's Mobile-Friendly Test to check compatibility. Your site should also be fast and responsive, with lightweight content so mobile users can load pages quickly. The content should automatically adjust to the size of the smartphone screen. If the site loads slowly or displays incorrectly, users are likely to leave and go to a competitor. Adding images to your site can make your content more engaging, easier to read, provide extra explanations, and improve your SEO. Relevant images help visitors understand your message and make it more memorable. This enhances their positive experience. Keep in mind that over 60% of Gen Z users conduct their searches directly through image tabs. Additionally, infographics generate three times more likes and shares on social media. By incorporating images, you increase your chances of success.

Tip #3 Create a Business Blog

Creating a business blog is an inbound marketing strategy that allows you to attract visitors without relying on paid ads. A business blog is a section of your website where you can publish content related to your industry. It helps engage your target audience and share your company's news. The goal of a blog is to meet the expectations of your prospects. It does not aim to directly sell your products or services, as your website already serves that purpose. These two tools are complementary. By publishing articles, you provide useful information to potential buyers, building trust and ultimately encouraging them to make a purchase. Having a business blog offers many advantages:

  • Generate qualified traffic.
  • Position yourself as an expert in your field.
  • Improve your SEO.
  • Build closer relationships with your customers.
  • Engage your social media.
  • Retain your audience.

Your blog will help you attract new visitors, meet their needs with your content, and strengthen your company's image of quality. Word-of-mouth can then spread within their own community.

Advice #4 Monitor Your E-Reputation

To build a strong reputation, it is essential to closely monitor your e-reputation. E-reputation represents the image your company projects on the internet. It is shaped by information about your brand, whether it comes from you or from internet users. Therefore, it is crucial to be cautious with your communications and monitor what is being said about you. This way, you can better control your online reputation and, as a result, your brand awareness. To track your e-reputation, you can use free tools like Google Analytics, Hashtagify, or opt for more advanced paid tools like HubSpot. By staying updated on the news in your field and on your social media, you can adapt to trends and customer needs. Managing interactions is a daily task. Don’t leave your community without updates for too long, and always respond to their questions or encouragements. It is important to note that 83% of internet users appreciate receiving a response from a company on social media. Therefore, it is crucial to reply to your followers when they reach out. Additionally, responding quickly is essential, as 40% of internet users expect a reply within an hour when expressing dissatisfaction. This can allow you to change the opinion of a customer who had a negative experience. The more you interact with your community, the stronger your relationship with them becomes. It is important to monitor various indicators such as comments, mentions, conversations, and hashtags. Don’t forget to respond to your community, as this is how you can project a quality image and control your reputation.

Tip #5 Engage with Your Social Media

We are all aware of the power of social media to increase brand awareness on a large scale. Whether you are a small or large business, these communication platforms can help you gain global recognition and reach countless consumers, as long as they are used effectively. Our way of life is heavily influenced by digital tools, especially social media. Out of the 7 billion people on the planet, 3.7 billion are social media users. This share continues to grow, with a nearly 10% increase in just one year. Social media platforms provide spaces for exchange, allowing you to establish close and trusting relationships with your audience. Through these platforms, you can interact directly with your community and strengthen their engagement with your brand. The primary reasons users join social media are to stay informed, stay connected with friends and family, and be entertained. They can access these platforms anytime, anywhere. Through these channels, you can stand out from your competitors by showcasing your expertise and sharing the culture of your business. There’s no better way to build strong relationships than by sharing common values. The key to these tools is to interact with your audience. In fact, 71% of users who have had a positive experience with a company on social media recommend it to others, presenting a great opportunity to boost your brand awareness and enhance your image. Additionally, 67% of consumers are more likely to purchase a product recommended on social media. Therefore, the virtual community of your customers holds significant potential for your business. By communicating in a more human and personal way, you can meet your audience's expectations. You can engage with them through chat or by responding to comments. Effective communication will allow you to generate leads and acquire new customers. It’s interesting to note that 84% of consumers are likely to make a purchase from a brand they follow on social media. Used as a relay for your blog, social media enables you to share your articles and introduce your site to your followers. This way, you can generate leads to your site and build a new relationship with your prospects. It is essential to provide a positive experience because 48% of users will purchase from a company that has listened to them on social media. Additionally, 50% of consumers say they will stop doing business with a brand if their experience has been negative, and 41% will talk about it directly with their community. Therefore, it is crucial to take care of your followers and offer them a fulfilling experience to enhance your image. Facebook, Instagram, YouTube, Snapchat... a multitude of social media platforms are at your disposal to carry out your actions. Whether in B2B or B2C, your business must absolutely be present. We invite you to read our article on "How to Develop Your Social Media Strategy" to learn more. Here are some tips to successfully boost your brand awareness:

  • Post regularly.
  • Keep your community updated with your latest news.
  • Be attentive to your audience’s needs.
  • Be playful and use emojis.
  • Encourage interaction.
  • Integrate your social media across your communication channels.

Are you a professional looking for a communication agency for your project? Schedule a meeting with our team to discuss your project and discover our tailored approach.

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